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| Store Hours |
WE ARE OPEN
Monday to Friday 9 - 5
Saturdays 11 - 5
Sundays 12 - 5
Our STORE and YARD will continue to be CLOSED to the public as directed by the Government of Ontario until April 13th.
We will be able to process, pull and permit pick up of online arranged prepaid items ONLY during the hours indicated.
Please see our Take Out Menu for more details.
We are sorry - but no pick up will be permitted without pre arrangement and pre-payment.
THANK YOU FOR VISITING!
We are proud to have you among the more than 1.9 million visitors to our website since 2003.
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Stop In and Let Them See
The Finest Outdoor Wooden Play System
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SHIPPING QUESTIONS
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We have many folks who find us online who want more information on how to purchase our plants.
We hope these questions are answered here.
Additional questions on this can be directed here.
Do you sell your plants online? Our website is informational. It is not an online portal to enable green goods purchases. It is by no means a complete listing of the tens of thousands of items we offer for sale from our 'bricks and mortar' location near Kitchener, nor of the further thousands of plants that we have access to and can special order from the many Ontario growers who supply to us. We can and do communicate personally with many people every year who purchase and pick up products at our store pre-ordered and paid for in full over the phone with a credit card. Most of our sales are in store. Where do you offer delivery of the plants or products you sell? We deliver plants and products with our own truck within a delivery range that in general encompasses a 30 km radius from where we are - Waterloo Region (Kitchener/Waterloo/Cambridge), Guelph and large parts of Wellington County ONLY. With our location as the 'centre', this area extends north to Fergus, west to Wellesley and New Hamburg, south to Ayr or Branchton and east to Puslinch/Morriston/Rockwood. Do you deliver anywhere else? It is possible to hire our truck and driver to deliver plants and products directly adjacent to the area delineated above. Delivery in such a circumstance is estimated by the hour charged both ways, is only done prepaid, and is subject to both truck and driver being available (i.e. generally not during peak season). Is there a charge for delivery? Yes, it is based on proximity to the garden centre, size and weight of items being delivered, and in the value of purchases made. Do you ship items into the Greater Toronto Area? We do not ship into the GTA (from Milton eastward). Do you ship plants across Canada? We do not ship plants outside of our general vicinity here in Southern Ontario as we do not have a method that is cost effective, ensures survivability, and conforms also to the phytosanitary requirements that may be necessary. Our plant quality is of paramount importance to us (and also to the thousands of people who visit us here) and we will not settle for having any customer unhappy with something they have purchased 'sight-unseen'. Do you ship plants across the border to the US? We do not do this either (largely for the same reasons indicated above). |
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