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GROBE'S NURSERY YARD, GREENHOUSE AND STORE
ARE OPEN TO THE PUBLIC WITH COVID-19 PROTOCOLS
FRIENDS AND VISITORS! THIS HAS MEANT SOME CHANGES TO THE 'TYPICAL' GARDEN CENTRE EXPERIENCE.
Among these are - Social Distancing, More Sanitization of Frequent Contact Points, Hand Sanitizer For All Who Enter, No Ad Hoc Returns, Online Diagnoses of Issues, Controlled Access and more. We ask for your patience as we do our best to safely permit access to what is here this season.
What about masks? Our staff use them, and we ask you to observe the NEW Region of Waterloo Bylaw that makes their use mandatory.
As limitations continue to be lifted we will be reviewing/altering our protocols in due course. As of August 18th however, we will continue to err to the side of CAUTION until the full effects of Stage 3 re-opening are more fully known.
We are sorry.. but we continue to ask that no children (13 and younger) come to visit at this time.
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| Store Hours |
WE ARE OPEN
SUMMER HOURS
MONDAYS - CLOSED
TUESDAYS TO FRIDAYS 10 - 6
SATURDAYS, SUNDAYS & HOLIDAYS 10 - 5
OPEN THANKSGIVING DAY 12 - 5
THANK YOU FOR VISITING!
We are proud to have you among the more than 2 million visitors to our website since 2003.
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YES! I WANT TO
SAVE THIS SEASON!
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NEW! GeoEdge Green Roof Edging Now Available
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Stop In and Let Them See
The Finest Outdoor Wooden Play System
Rainbow Play Systems offers the highest quality, safest, and most enjoyable wooden swing sets experience for your child. Superior wooden swing sets with over 100 designs and countless customization options.
For other inquiries, contact us for more information
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SHIPPING QUESTIONS
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We have many folks who find us online who want more information on how to purchase our plants.
We hope these questions are answered here.
Additional questions on this can be directed here.
Do you sell your plants online? Our website is informational. It is not an online portal to enable green goods purchases. It is by no means a complete listing of the tens of thousands of items we offer for sale from our 'bricks and mortar' location near Kitchener, nor of the further thousands of plants that we have access to and can special order from the many Ontario growers who supply to us. We can and do communicate personally with many people every year who purchase and pick up products at our store pre-ordered and paid for in full over the phone with a credit card. Most of our sales are in store. Where do you offer delivery of the plants or products you sell? We deliver plants and products with our own truck within a delivery range that in general encompasses a 30 km radius from where we are - Waterloo Region (Kitchener/Waterloo/Cambridge), Guelph and large parts of Wellington County ONLY. With our location as the 'centre', this area extends north to Fergus, west to Wellesley and New Hamburg, south to Ayr or Branchton and east to Puslinch/Morriston/Rockwood. Do you deliver anywhere else? It is possible to hire our truck and driver to deliver plants and products directly adjacent to the area delineated above. Delivery in such a circumstance is estimated by the hour charged both ways, is only done prepaid, and is subject to both truck and driver being available (i.e. generally not during peak season). Is there a charge for delivery? Yes, it is based on proximity to the garden centre, size and weight of items being delivered, and in the value of purchases made. Do you ship items into the Greater Toronto Area? We do not ship into the GTA (from Milton eastward). Do you ship plants across Canada? We do not ship plants outside of our general vicinity here in Southern Ontario as we do not have a method that is cost effective, ensures survivability, and conforms also to the phytosanitary requirements that may be necessary. Our plant quality is of paramount importance to us (and also to the thousands of people who visit us here) and we will not settle for having any customer unhappy with something they have purchased 'sight-unseen'. Do you ship plants across the border to the US? We do not do this either (largely for the same reasons indicated above). |
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